Water supply returning to customers in Ballina
Wednesday, 2 September 2026: Water supply is returning to customers in Ballina and surrounding areas following an operational issue at the local water treatment plant.
Uisce Éireann crews worked to restore production at the plant and return water to the network. Significant progress has been made, and supplies are now returning to customers in Ballina.
Customers in Newport Town and surrounding areas may continue to experience interruptions to water supply, intermittent outages and reduced water pressure as the network recovers. While water supply is expected to be restored to customers in Newport later this evening, some customers may continue to experience disruptions until tomorrow morning while the network recharges and local reservoirs refill.
We understand how disruptive unplanned outages are for customers, particularly for families, businesses, farming communities and vulnerable customers, and we would like to thank the community for its patience and cooperation while crews worked to restore supplies.
To support customers while the network continues to recover, alternative water supplies remain available at the following locations:
Newport Town: Opposite Sullivan's Pub on Main Street and Cork Road at Glencree Housing Estate
Ballina: Adjacent to the car park at Ballina Riverside Pool
Customers are reminded to bring their own containers when collecting water from tankers and to boil the water before consumption.
Uisce Éireann's Pierce Faherty thanked customers for their patience and understanding.
"We are pleased that water supply is now returning to customers in Ballina and surrounding areas. Our crews have worked tirelessly to restore normal operations at the treatment plant and return water supplies to affected customers as quickly and safely as possible."
"We recognise the significant inconvenience caused by this unplanned outage and sincerely thank customers for their patience and support.”
As water returns to the network, it may take time for treated water reservoirs to refill and for normal supply to be fully restored to all customers. Customers at the end of the network and those on higher ground may experience a longer restoration period as the system gradually recharges.
For ongoing updates, customers are encouraged to visit the Water Supply and Services section of the Uisce Éireann website.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7, and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, or through our customer care helpline on 1800 278 278, which is open 24 hours a day.
Customers can also sign up for Uisce Éireann's free text alert service by registering their Eircode and mobile number to receive real-time updates on local water supply issues.